Frequently Asked Questions

Everything you need to know about shopping with Vero Moda Oslo

What are the shipping options and delivery times?

We offer standard and express shipping across Norway and international destinations. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days.

How can I return an item I purchased online?

You can return any unworn item with original tags within 30 days of receipt. Simply use the prepaid return label included in your package or visit our Oslo flagship store for a free in-person return.

What payment methods do you accept?

We accept all major credit cards including Visa and Mastercard, as well as digital payment options like Vipps, Klarna, and PayPal for a secure and seamless checkout experience.

How do I find the right size for me?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.

Are your products sustainably sourced?

Vero Moda Oslo is committed to the 'Fashion FWD' strategy. Many of our pieces are made from organic cotton, recycled polyester, and other sustainable materials to reduce our environmental footprint.

Can I track my order once it has been shipped?

Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.